Send shipping notices and reconcile receipts
Send shipping notices through each retailer's Web-EDI, then reconcile next morning's receipt data. AI suggests causes of quantity differences; staff confirm.
The problem today
Shipping notices must reach each retailer's Web-EDI by its deadline, and receipt data arrives the morning after delivery. Staff check every difference between shipped and received quantities before querying the retailer or issuing corrections, and finding the cause takes time.
The workflow in Kitewell
- Build shipping notices per retailer from warehouse shipment recordsAutomatic
- Send shipping notices through each retailer's Web-EDIWeb
- Next morning, download receipt data from each Web-EDIWeb
- Extract differences between shipped and received; AI suggests likely causesAI judgment
- Staff review differences and decide whether to query or correctHuman task
What AI does
Suggests causes such as shortages, mis-deliveries, or receipts not yet recorded from the quantities, items, and past patterns, with a confidence for each.
Where people decide
Staff confirm the cause and decide whether to query the retailer or correct records.
What a PoC checks
- Whether sending notices and downloading receipts run reliably on each Web-EDI
- Whether shipment records are ready early enough for each sending deadline
- Whether suggested causes match the categories you use
Discuss a PoC for this work
We check whether this workflow runs on your own work and screens.
Related use cases
Take in orders from retailers' Web-EDI
Each morning, sign in to each retailer's Web-EDI, download orders, and convert them for the core system. Staff check unusual quantities before import.
Match payment notices to receivables
Get payment notices from each retailer's Web-EDI and match them to receivables. AI suggests why amounts differ, such as rebates or returns; accounting confirms.
Reconcile freight invoices
Match carriers' freight invoice lines against shipment records, and send lines with weight, distance, or surcharge differences for approval.