Collect orders and delivery dates from supplier portals

Every morning, collect new orders and delivery date changes from several customers' supplier portals and, after review, record them in the sales system.

  • Manufacturing
  • Operations & orders

The problem today

Staff sign in to a different portal for each customer, check orders and delivery date changes, and copy them into the sales system. RPA automated this, but the robots stop whenever a portal's screens change, and only the person who built them can fix them.

The workflow in Kitewell

  1. Sign in to each customer's supplier portalWeb
  2. Collect the order list and delivery date changesWeb
  3. AI identifies what changed since the last runAI judgment
  4. The owner reviews changed ordersApproval
  5. Record them in the sales system and post the result to TeamsAutomatic

What AI does

Compares with the previous run to identify new orders, quantity changes, and delivery date changes, and summarizes them.

Where people decide

The owner reviews only changed orders before they are recorded in the sales system.

Features used

What a PoC checks

  • Whether sign-in and order collection run reliably on each portal
  • How far the workflow keeps running without changes when a screen changes
  • How to record orders in the sales system: screen, API, or CSV import

Discuss a PoC for this work

We check whether this workflow runs on your own work and screens.